Life will always have contrast to it. Day, night. Joy, grief. Beginner, expert. Hot, cold.
Some days we feel like we’re “in the groove” – everything is falling into place and going well. And some days — well — just the opposite.
When someone comes to you and says, “this isn’t working, things are bad,” what do you do?
From Don’t say ‘it’s not that bad’ to someone who thinks it’s bad:
Say, “you know, you’re right.” And then ask,
Treat people who think things are bad like intelligent competent team members (because hopefully they are!)