The love of your life has died suddenly. Can you imagine feeling joy ever again? Sheryl Sandberg went through this experience. She's written a book about it, Option B: Facing Adversity, Building Resilience and Finding Joy. She believes resilience is like a muscle and...

The busyness of the fall is swiftly followed by the buzz of the holidays. But take a moment to reflect on how you and your team are functioning. Is your team running on all cylinders? Are you operating with minimal chaos (and drama)? How is everyone's attitude? How is...

Yesterday, as I browsed through various mailers, I came across a store ad featuring a woman clad in a skimpy fitness outfit. Inside the flyer were various specials for fitness equipment. I found myself shaking my head at the irony of this ad; given less than a week...

Humans are (still) social creatures wired to connect. It's true. And since in addition to loving food, we love people and serving others, we will always keep the conversation going about how to have a better conversation: one that leaves you and the other person...

Both are gifts you can get and give; but our presence is available at no charge to us and at great benefit to those around us. Human beings cannot multitask. What we are capable of is handling a number of serial tasks in rapid succession, or mixing automatic tasks...

We recently heard Simon Sinek's messages about empathy. He suggests that to practice empathy in the workplace we must --- daily --- make the well-being of others (our teammates, our customers, our health inspector, etc.) a conscious, visible, intentional priority....