Doing and *wanting* to do

September 20, 2012
Leslie Phillips, President & COO

How often do you hear someone say, "_____(pick a name) is a Manager at (for) _______" ?
How often do you hear, "____ is a leader…."?
This SmartBrief reminds us there IS a difference, AND they are both absolutely necessary in any business environment.
Management is getting people to do what needs to be done. Leadership is getting people to want to do what needs to be done. Managers push. Leaders pull. Managers command. Leaders communicate.  (from Warren Bennis)
Management is: controlling tasks; creating order.
Leadership is: influencing; motivating; fostering relationships… with and among employees.
Tips to practice from this article:
– Employee awareness:  keep in contact, listen
– Accountability:  assure each team member takes care of their to-do’s
– Empowerment:  guide, but let them decide when you can
– Inspire, don’t control.
At MG, we have Management Leadership Mantras. 
How about that!  Just squish the two together, which actually makes great sense.


Written By Leslie Phillips, Chief Executive Officer

September 20, 2012

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